Last updated: · 18+ · Play responsibly
🔒 Privacy Policy — Data we collect and why we collect it
You asked: what do you want to know from the Privacy Policy and how will it affect your account? Short answer: we keep the minimum data to open your account, process bets, handle payments and meet verification rules. Below I list the main data groups, typical retention times and when we share data. If anything is unclear, use Contact.
You asked: what do you want to know from the Privacy Policy and how will it affect your account? Short answer: we keep the minimum data to open your account, process bets, handle payments and meet verification rules. Below I list the main data groups, typical retention times and when we share data. If anything is unclear, use Contact.
Typical data we hold and why
| Data type | Why we collect it (typical) |
|---|---|
| Account information | Name, email, phone — to create and manage your account |
| Payment records | bKash, Nagad, Rocket or card details — to process deposits/withdrawals and fraud checks |
| Identity documents | ID or selfie — to verify age and prevent fraud (keeps payout safe) |
| Bet and play history | Wagers, bets and results — for disputes, bonuses and AML checks |
| Device & logs | IP, device ID, cookies — to secure your account and improve the app on 4G Android phones |
- What we share — payment and identity data may be shared with banks and AML partners for verification and lawful checks.
- How long we keep it — typical retention: account and play history for up to 3 years; payment records typically up to 7 years for financial compliance.
- Legal reasons — we may keep or disclose data to meet legal requests or fight fraud; we do not sell your personal data.
- Children and age checks — we only accept players 18 or older; if you’re under 18, contact support immediately to close the account.
🍪 Privacy Policy — Cookies, tracking and third-party services
You need to know what cookies and trackers run while you play on mobile. We use small cookies to keep you logged in, remember language, and measure performance on mid-range Android phones over 4G. Analytics and some payment partners are third parties. For full legal terms see Terms of Use.
You need to know what cookies and trackers run while you play on mobile. We use small cookies to keep you logged in, remember language, and measure performance on mid-range Android phones over 4G. Analytics and some payment partners are third parties. For full legal terms see Terms of Use.
- Essential cookies — keep you logged in, protect sessions and store basic settings.
- Performance cookies — help us spot slow pages on 4G and improve load times on phones.
- Analytics — third-party tools aggregate anonymous data to show us popular markets (BPL, IPL, international cricket).
- Advertising — may be used to show promotions; you can opt out via browser settings but promotions may look generic after.
Quick tip
If your phone keeps logging out on 4G, clear site cookies once and allow essential cookies. That usually fixes the problem.
💳 Payment & Privacy — payments, verification and bonus tracking
Payments are personal. We use bKash, Nagad, Rocket and bank cards. Deposits usually clear in under a minute on bKash/Nagad/Rocket. Typical minimum deposit is ৳100. Typical minimum withdrawal is ৳500 and processing can take 24–72 hours depending on method.
Bonuses affect tracking. If you take a welcome bonus (typical example: 100% up to ৳5,000) the system tracks bonus funds and wagering progress. Typical wagering requirement: 30x the bonus amount. That means bonus funds and related bets are recorded longer to check compliance.
Payments are personal. We use bKash, Nagad, Rocket and bank cards. Deposits usually clear in under a minute on bKash/Nagad/Rocket. Typical minimum deposit is ৳100. Typical minimum withdrawal is ৳500 and processing can take 24–72 hours depending on method.
- Deposit clear time — bKash/Nagad/Rocket: typically under 1 minute; cards: usually instant but can vary.
- Withdrawal time — typical: 24–72 hours; bank transfers can take longer at peak times.
- Minimums — typical deposit: ৳100; typical withdrawal: ৳500; limits may vary by verification level.
Bonuses affect tracking. If you take a welcome bonus (typical example: 100% up to ৳5,000) the system tracks bonus funds and wagering progress. Typical wagering requirement: 30x the bonus amount. That means bonus funds and related bets are recorded longer to check compliance.
- Open the app or site — log in and go to Wallet > Withdraw.
- Check your limits — see minimums and required verification level on the withdraw page.
- Upload verification — if asked, upload ID and selfie; this speeds payouts.
- Confirm and wait — submit withdrawal and expect 24–72 hours processing; use Contact if delayed.
- Have your bKash/Nagad/Rocket account name matching your profile.
- Keep receipts or transaction IDs for deposits under 4G.
- If using a card, ensure it’s in your name to avoid delays.
🛡️ Privacy Policy — Security steps and your rights
You are in control. You can request access, correction or deletion of personal data. We respond to data requests, but we keep records when required by law or to resolve disputes. If you want to set deposit or loss limits or self-exclude, see our Responsible Gaming page or contact support.
You are in control. You can request access, correction or deletion of personal data. We respond to data requests, but we keep records when required by law or to resolve disputes. If you want to set deposit or loss limits or self-exclude, see our Responsible Gaming page or contact support.
- Access your data — ask support and we’ll send a copy of the personal data we hold.
- Correct mistakes — if details are wrong, request an update and we’ll fix it after verifying identity.
- Delete account — you can close your account; some records may remain for legal reasons.
- Dispute data — if you disagree with a record (for example a bonus tracking entry), raise a dispute through support.
Important
Never share your password or verification documents in public chats. Support will never ask for your full password.
Common questions — Privacy Policy FAQ
- Is the Privacy Policy safe? — Yes. The policy explains practices and your rights. If you suspect misuse, contact support immediately.
- What is the minimum deposit? — Typical minimum deposit is ৳100, but check the deposit page for current limits.
- How long do withdrawals take? — Typical processing is 24–72 hours; bank transfers can take longer during busy periods.
- Will my bKash/Nagad details be shared? — Only with payment processors and fraud checks as needed; we do not sell your payment info.